How do I report a potential bug in the Go2coach app?

If you have noticed that something isn’t right or performing how it should within the Go2coach app, try completing the below troubleshooting steps to see if this resolves the error you are experiencing:

1. Check that your device is running the latest operating system available. If an update is available, please update your device. 
2. If your software is up to date, restart your device by switching off/on.

We encourage you to reach out to us straight away if you continue to experience the error after troubleshooting, so that we can help identify any potential bugs that may be affecting other members too! Please email our support team at support@Go2coach.com.au with the following information:

1. Confirmation that the troubleshooting steps mentioned above have been completed. 
2. Your device’s model number e.g. iPhone XR/Android Samsung 9.
3. An explanation of what is occurring and how you expect the app should correctly function.
4. Any screenshots, if available. 

We rely on hearing from you so that we can continue to improve your experience with the Go2coach app.